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If you are not entirely happy with your recent experience, please raise a complaint by contacting our BranxFitness Team on 01763 802124.

We aim to resolve your complaint as quickly as possible and if we are able to resolve your complaint within 14 days, we will send you a final response detailing our resolution. If we are unable to provide you with a final response at 14 days, we will send you a letter explaining the reason for delay and when we expect to issue you with a final response.